Reporting to the Director of Technology, you will be responsible for the development, implementation, and maintenance of our organization's databases. You will play a critical role in managing and analyzing our data to provide valuable insights and support data-driven decision making. This position requires expertise in database management, data analysis, and a strong understanding of non-profit business processes.

The Help Desk Manager is a hands-on technical leader who is responsible for delivering an exceptional end-user support experience for Brooklyn Museum staff. This position works with the Director of Technology and various stakeholders throughout the organization to ensure that staff are empowered with the technology tools and training required to help the Museum reach its goals and fulfill its mission. We’re seeking someone with strong technical aptitude and communications skills who can solve complex technical issues while considering the big picture.