The Bilingual Museum Educator is an essential member of the Education team that will be responsible for providing interactive experiences for K-12 audiences in Spanish and English. Educators fulfill the Museum’s Education and Engagement mission and contribute to the future of the city by engaging learners in examining the city’s past so that they may understand the present and envision their role in shaping the future. Alongside the Museum’s Education department, Educators will demonstrate a commitment to diversity, equity, and inclusion, and a passion for advancing equity and addressing structural racism within nonprofit organizations.

The Education Manager, Professional Learning is an essential member of the Museum’s Frederick A.O. Schwarz Education Center and will be responsible for developing curriculum and leading high-quality, interactive, and learner-driven workshops, courses, and tours for K-12 educators and teachers that are aligned with best practices in history, art, and/or civics education. The ideal candidate will have direct experience facilitating professional learning programs and developing content for K-12 educators in a museum, school, or educational non-profit setting. They will demonstrate a commitment to diversity, equity, and inclusion, a passion for advancing equity and addressing structural racism within nonprofit organizations, and a familiarity with Culturally Responsive-Sustaining Education (CRSE) or similar frameworks.

The Museum seeks an Assistant Registrar, to work directly with the Registrar in maintaining the intellectual control of both the City Museum’s collections objects and those loaned to the Museum for exhibition. The position reports directly to the Registrar, and works closely with curators, exhibitions designers, and preparators.

The Education Operations Coordinator serves a key role in ensuring the Museum's Frederick A.O. Schwarz Education Center can serve its audiences by supporting department operations and operating in a customer service role to schedule and coordinate groups for field trips and education programs. The Education Operations Coordinator will serve in an administrative capacity and will report to the Center’s Assistant Director of Education.

In concert with the Collections Department, the Associate Collections Manager is responsible for the care, preservation, and documentation of the Museum of the City of New York’s collection. In this capacity, the Associate Collections Manager facilitates activities in the galleries and collection storerooms, both on-site and off, executing best practices in collections care, database management, and exhibition preparation as appropriate.

In accordance with the mission and community engagement/ social impact goals of the Museum of the City of New York, and in service to the City of New York, the Director of Community Based Initiatives & Social Impact, will lead a variety of initiatives that expand the opportunities for communities to engage with each other and New York City’s rich and diverse history, notably by launching the MCNY REACH (Research, Education, Art, Community History) Strategy-an innovative model for amplifying community voice, driving community engagement through long-term, reciprocal, and impactful relationship with MCNY staff and the REACH Ambassadors to develop initiatives By, With and For community members of all ages reaching out to all New Yorkers.
The Director of CBISI will report directly to the Vice President of Education & Engagement at the Museum of the City of New York and be responsible for working collaboratively with MCNY Public Programs & Education departments to provide engagement opportunities for children/youth & families, teens, adults and older adults covering the spectrum of human development.

Responsibilities
• The Director of Community Based Initiatives and Social Impact is responsible for the overall success of
Community Based Initiatives and Social Impact work in relationship to the mission of the Museum of the City of New York.
• Lead the development of flagship programs serving adults, including elders, artists, and other creative professionals, ensuring alignment with institutional mission and strategic priorities
• Excellent skills in deep listening, facilitation, and interpersonal communication, as well as a proven record of working effectively with diverse communities
• Attracting, recruiting, and retaining community partners from all sectors, who will contribute to the
further development of REACH engagement strategies
• With department colleagues, implement ongoing assessment, cultivate reflective practices and opportunities for feedback from internal and external stakeholders, iterating to improve program quality and impact
• Contribute to the planning, design, and coordinated use of museum spaces, working with division colleagues, Special Events, and Technology to ensure accessibility by diverse constituencies and smooth execution of a range of programs
• Inform and co-design a community engagement & social impact plan in alignment with institutional goals, supporting MCNY’s mission and overall strategic plan
• Identify and develop strategic relationships with local and state agencies including NYC based agencies such as but not limited to: Department of Education, Departments of Corrections and Community Service, Department of Probation, New York City Housing Authority, Department of Homeless Serveries, Department of Youth & Community Development and more…
• With department colleagues, implement ongoing assessment, cultivate reflective practices and opportunities for feedback from internal and external stakeholders, iterating to improve program quality and impact
• Represent the Museum at community events and regularly interact with community boards and other local government officials & serve as primary point of contact for community members on matters affecting NYC and the local community.
• Support MCNY exhibition planning efforts, working with colleagues in Collections, Curatorial, Marketing, and Visitor Services
• Collaborate with colleagues in Public Programs and the Schwarz Center for Education to implement
creative approaches to programming, ensure relevance to current issues and diverse constituencies, and to activate exhibition content, and collection strengths
• Recruit, coordinate and manage MCNY volunteer programs in collaboration with Visitor Services.
• With department colleagues, implement ongoing assessment, cultivate reflective practices and opportunities for feedback from internal and external stakeholders, iterating to improve program quality and impact
• Support the education & engagement team with the effective delivery of culturally competent and inclusive programs; with an emphasis on project- based learning, civic engagement, college & career readiness, mental health & social-emotional learning, social justice and student voice Qualifications
• Proven ability to energize, motivate and engage staff
• Minimum of five years of leadership experience with a record of achievement for all communities, children and/or families
• Extensive knowledge of best practices in family and community engagement, community organizing, and/or social impact work
• Demonstrated work experience in building relationships to advance program goals and objectives, preferably in a youth development setting
• Willingness to be hands-on and do whatever it takes to develop and maintain an excellent system of community-based programs through student, family, and community engagement.
• Ability to maintain calm during tense situations and negotiations with a strong ability to create consensus and persuade diverse constituents
• Systems thinker, data-driven decision-maker with data utilization know-how & Excellent organizational, analytical, financial management, and problem-solving skills
• Demonstrated ability to perform multiple tasks effectively in a challenging and fast-paced environment
• Understanding of Department of Education (DOE) and Department of Youth and Community Development (DYCD) systems, language and Community School and Beacon initiatives
• Ability to think critically and maintain a detail-orientation when accomplishing all tasks
• Exemplary interpersonal skills for a wide variety of stakeholders from families to external partners & Excellent oral and written communications skills
• Occasional Saturdays and evening hours will be required (as needed)

Working Conditions

While performing the essential functions of the job, the Assistant Director primarily works Monday-Friday with occasional weekend or evening work required. Work is primarily onsite at the Museum, in an open office plan setting. The Museum environment is fast-paced, and workspaces include the Museum’s galleries and classroom spaces. The position requires occasional offsite work in schools and other locations throughout the five boroughs.

Physical Requirements

While performing the essential functions of the job, the employee is regularly required to:
• Stand, traverse, or remain stationary in museum gallery, community spaces for long periods of time
• Lift and transport materials, including boxes of paper, guidebooks, and art supplies. Ability to lift a minimum of 20 lbs.
• Travel to offsite locations throughout the five boroughs, including schools 7 community centers
• Remain stationary at, converse through, and use a computer for significant periods of time
• Use computer to see computer monitor screen, and use fine motor skills to use keyboard
• Troubleshoot and manage multiple projects with ease and calm

Benefits:
• Salary: $80K
• Competitive benefits package including medical, dental, vision, life insurance, 401K and pension plan and generous paid time off.
• Reciprocal access to participating museums and cultural institutions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY
Please email your resume and cover letter to the Museum of the City of New York Attention: Human Resources Department to jobs@mcny.org.
To be considered, please include Director, Community Based Initiatives & Social Impact within the subject line of your email.

The Museum seeks two Education and Engagement Fellows to join the Frederick A.O. Schwarz Education Center to provide interactive experiences for K-12 audiences. Ideal candidates will be passionate about working with students and youth and interested in gaining experience and honing their teaching skills through direct service
work. Education Fellows will fulfill the Museum’s Education and Engagement mission and contribute to the future of the city by engaging learners in examining the city’s past so that they may understand the present and envision their role in shaping the future. Ideal candidates will be passionate about sharing a wide variety of stories about New York City, including the stories of communities and individuals whose voices have traditionally been marginalized in historical narratives. E&E Fellows, along with all their colleagues in the
Museum’s Education and Engagement departments, will demonstrate a commitment to diversity, equity, and inclusion, and a passion for advancing equity and addressing structural racism within nonprofit organizations.

Education Fellows will lead field trips and student experiences in the Museum of the City of New York’s innovative gallery spaces and through virtual teaching. Field trips use the Museum’s exhibitions, collections, and educational materials to provide engaging, memorable, and magical programs for K-12 students. The Museum is committed to excellence in teaching and stresses high-quality, interactive, and learner-driven programming for students. Field trips are interdisciplinary and bring together history, art, and STEM. Educators support learners in gaining the skills of museum literacy and historical inquiry, and are trained to facilitate discussion through object inquiry, close observation of artifacts and visuals, and other interactive engagement techniques.
Education Fellows will also work alongside the Museum’s Education and Engagement Staff on additional projects, including school partnerships, professional learning workshops for teachers, family and community events, and social impact programming.
Fellows will participate in a rich variety of training and professional development experiences. An ideal role for people who are curious and passionate learners, Fellows will gain a deep understanding and appreciation of a wide variety of topics, including food system sustainability and food justice, social activism movements, and the
themes throughout NYC’s past and present of money, density, diversity, and creativity.

Fellows report to the Education Manager of Student Learning and Experience and work closely with peer educators and others in the E&E departments at the museum. Fellows will have ongoing and frequent opportunities to collaborate and share ideas with colleagues to create programming that supports students in seeing themselves in the spectrum of New York City history and becoming engaged residents of the city. Education Fellows are paid $25/hour for 18 hours per week, three days per week from 9am-4pm. Preference will
be given to candidates who can work on Tuesdays and Wednesdays and one additional day (Monday, Thursday, or Friday). This is a 10-month contracted position from September 6, 2022 – June 30, 2023. Some limited weekend and evening work is expected, with prior confirmation of availability. Please note that all educators will be required to be fingerprinted through the New York City Department of Education. This cost is covered by the Museum.

Roles and Responsibilities:

• Teach high-quality, engaging, and interactive field trips and programs for K-12 audiences
• Participate in and contribute to training and discussions around to group engagement, which may
involve content, pedagogy, and best practices for distinct populations
• Incorporate new skills and learning into their teaching and participate in reflective teaching practices
• Ensure programs and content are in alignment with the Culturally Responsive-Sustaining Education (CRSE) framework, ensuring that the Museum provides and supports educators in providing studentcentered learning environments that affirm racial, linguistic, and cultural identities; prepare students for rigor and independent learning; develop students' abilities to connect across lines of difference; elevate historically marginalized voices; and empower students as agents of social change
• Create spaces for shared meaning-making, exploration, and the exchange of ideas
• Handle day-of program logistics, including setting up before and cleaning up after group visits and ensuring program participants complete check-in and evaluations
• Support Education and Engagement colleagues in developing and delivering educational programs and initiatives, including events for teachers, family and community members, teens, youth, and adults and educational media and curriculum projects
• And other duties as assigned

A successful candidate will have:

• A commitment to diversity, equity, and inclusion and a passion for advancing equity and addressing structural racism within nonprofit organizations
• Excellent communication skills and enthusiasm for working with school children
• Previous teaching experience or experience working with K-12 audiences in a direct service capacity
• Interest in and enthusiasm for teaching NYC history
• Prior experience teaching in a museum setting or classroom is valued, but not required
• Experience and comfort using digital communication platforms (Zoom, Google Meet, etc.)
• A growing ability to communicate complex historical concepts with audiences of all ages
• The desire to work in a collaborative, supportive environment
• The adaptability to work flexibly, including taking the lead on certain projects, working independently on others, and asking for guidance and assistance


Working Conditions
While performing the essential functions of the job, the Education and Engagement Fellows work a fixed three day a week schedule with occasional weekend or evening work required. Work is primarily onsite at the Museum, in an open office plan setting and the Museum’s gallery spaces, with teaching also taking place via Zoom and other digital learning platforms. The position requires offsite work in schools and other locations throughout the five boroughs.

Physical Requirements
While performing the essential functions of the job, the employee is regularly required to:
• Stand, traverse, or remain stationary in museum gallery (exhibition) spaces for long periods of time
• Lift and transport education materials, including boxes of paper, guidebooks, and art supplies. Ability to lift a minimum of 20 lbs.
• Travel to offsite locations throughout the five boroughs, including schools
• Remain stationary at, converse through, and use a computer for significant periods of time
• Use computer to see computer monitor screen, and use fine motor skills to use keyboard
• Troubleshoot and manage multiple projects with ease and calm
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits:
• $25/hour for 18 hours/week
• Sick leave
• Reciprocal access to participating museums and cultural institutions

HOW TO APPLY
Please email your resume and cover letter to the Museum of the City of New York Attention: Human Resources
Department to jobs@mcny.org. To be considered, please include Education and Engagement
Fellows within the subject line of your email.

The Museum seeks a Manager of Board Relations and Executive Affairs to manage the Executive office of
the Director/President and support her as she manages the general operations of the Museum, including key
donor and government relations and special projects.

The Museum of the City of New York seeks a candidate to oversee the Museum’s social media and third-party platforms to ensure accuracy, consistent voice, and alignment with marketing goals.

The Museum seeks a Museum Junior Library Custodian responsible for the cleaning of the Museum’s public galleries and spaces, including sidewalks, all office and staff work areas while adhering to regular cleaning and maintenance schedules (daily, weekly, monthly, quarterly, yearly or as directed) and all in accordance to the standards set by Museum management.

The Museum seeks a Museum Attendant Guard who is responsible for the safety and security of the Museum’s staff, visitors, objects, building, and the Museum’s other physical property.

The Museum of the City of New York celebrates and interprets the city, educating the public about its distinctive character, especially its heritage of diversity, opportunity, and perpetual transformation. Founded in 1923 as a private, nonprofit corporation, the Museum connects the past, present, and future of New York City. It serves the people of New York and visitors from around the world through exhibitions, school and public programs, publications, and collections.

The Museum of the City of New York seeks a proactive, authentic HR leader with the ability to manage both high-level process and ground level work. The ideal person for this position is an emotionally intelligent thought partner and systems thinker with strong interpersonal ability needed to work collaboratively and effectively in a diverse and inclusive environment. Reporting to the COO and CFO, the HR Director is expected to lead by example and nurture and enhance the Museum’s values driven culture through strategic partnership, discretion, and integrity.

The annual salary range for the position is $85,000- 95,000

The Museum seeks Marketing Coordinator to work directly with the VP of Marketing and Communications. The Marketing Coordinator supports the Museum’s earned income (sales) in the areas of TV and livestream content development, digital experiences, and consumer products. The position is responsible for the coordination of various business development initiatives through organizing, streamlining, and maximizing intellectual property efforts in order to support new initiatives and ultimately drive revenue for the Museum.

In addition to working closely with outside consultants and law firms, the Coordinator will also interface frequently with other areas of the Museum including Curatorial, Collections, Finance, and Rights and Reproductions.

The Museum of the City of New York is seeking a full‐time Institutional Archivist for an initial period of two years with extensions possible, supported by a generous grant from the Leon Levy Foundation. The successful candidate will be responsible for managing the Museum’s institutional archives program and supporting preparation for the Museum’s Centennial, in 2023. Reporting directly to the Director of Collections, the Shelby White & Leon Levy Institutional Archivist will expand upon a processing plan for the institutional archives, provide access, implement an outreach strategy, identify digitization priorities, and facilitate records retention policies and procedures.

The annual salary range for the position is $60,000 – $65,000

The Museum seeks an IT Technician to support the day-to-day technology needs of the organization including, but not limited to, troubleshooting issues on desktop applications, custom applications, computer hardware, assisting with installing and maintaining the Museum’s computer network, software, audio video equipment, gallery/exhibition applications and new media projects. This position reports to the Manager, Information Technology.

The Museum seeks a Digital Producer to join the Marketing team. The ideal candidate should be energetic, a problem-solver and well-organized. The candidate must possess excellent project management and writing skills as well as the ability to juggle multiple and diverse assignments with departmental stakeholders. The candidate must also have a knowledge of Drupal 8 and Wordpress.

This position will be responsible for driving management of several digital properties including MCNY.org, digital exhibition installations, and maintenance of our current apps. This position will also propose and drive new technologies as it relates to on-site, online, and multi-media projects. The candidate will have experience working in a cultural institution, digital or web development firm, proven track record of working under pressure to meet deadlines, and the tools to effectively and efficiently manage projects to deliver on-time and on budget.

The annual salary range for the position is $60,000 - $65,000.

Working closely with Curators and Collections staff, the Collections Manager of Costume is responsible for the care and documentation of the Museum of the City of New York’s costume collection. In this capacity, the Collections Manager of Costumes facilitates activities in the galleries and Costume Collection storerooms, executing best practices in collections care and coordinating conservation as appropriate. The Collections Manager will maintain and expand on record keeping directly related to the costume collection. The Collections Manager will also be involved in developing policies and standards for judicious acquisition and deaccessioning of objects.

MCNY is seeking qualified Teaching Artists to work with 9th-12th grade students from May-August 2022 through our REACH Youth Ambassadors SYEP Program. The Research, Education, Arts, Community, History R.E.A.C.H Youth Ambassadors are high school students who are dedicated to REACHING their full potential as NYC Cultural Ambassadors and change agents who will be introduced to several different cultural and arts learning imperatives with primary focuses on Creative Youth Development, College/Career Readiness, Entrepreneurship and Civic Engagement. Each Teaching Artist will work in pairs and work closely with one classroom for the duration of the 8-week summer program. Teaching Artists will develop a responsive curriculum, weekly lesson plans and field trips that introduce students to an artistic discipline while also building on past and current MCNY exhibition themes and NYC history. Teaching Artists will work with students to develop an exciting culminating performance or project to be presented to their peers and families at the end of the summer REACH Youth Ambassadors Program.

In this newly reimagined position at the Museum of the City of New York, the Manager of Student Learning
& Experience will develop dynamic programming that creatively engages K-12+ students with the stories of
New York City through a wide variety of lenses, including history, the arts, activism, social justice, STEAM
(STEM + Arts), and civic engagement. The ideal candidate will demonstrate a commitment to inclusion and
diversity and a passion for advancing equity within nonprofit organizations. Reporting to the Director of the
Frederick A.O. Schwarz Education Center, they will have the opportunity to reimagine the Museum’s onsite
field trip experience while continuing the Museum’s successful virtual student programs and deepening
school partnership programs. As a member of the Museum’s larger Education and Engagement team, they
will also collaborate with colleagues and youth on new initiatives for in-school and out-of-school time
programs in virtual, onsite, and community spaces that foster shared meaning-making and critical thinking
skills. Through their efforts, they will actively contribute to the future of the city by engaging learners in
examining the city’s past so that they may better understand the present and envision their role in shaping the
future.
A key responsibility will be hiring and mentoring a team of educators who will facilitate high-quality,
student-centered experiences. The Manager of Student Learning & Experience will play an integral role in
developing an equitable recruitment and hiring plan for museum teaching staff, working towards the goals
outlined in the Museum’s IDEA (Inclusion, Diversity, Equity, and Access) plan. The Manager of Student
Learning & Experience will also ensure student programs and content are in alignment with the Culturally
Responsive-Sustaining Education (CRSE) framework, ensuring that the Museum provides student-centered
learning environments that affirm racial, linguistic, and cultural identities; prepare students for rigor and
independent learning; develop students' abilities to connect across lines of difference; elevate historically
marginalized voices; and empower students as agents of social change.
To learn more about some of the Museum’s recent education initiatives, visit: www.mcny.org/education
The annual salary range for the position is $58,500 - $60,000.
Roles and Responsibilities:
• Mentor and supervise teaching staff and develop an equitable recruitment and hiring plan
• Plan strategic initiatives for the Museum’s student programming, in collaboration with the Director
of Education
• Develop, manage, and lead field trips, virtual student workshops, and in-school programs for the
Museum’s K-12+ audiences
• Conduct evaluation for student programs and adapt programs in response to feedback
• Grow and maintain relationships with local schools and partner organizations, including the New
York City Department of Education

• Work closely with the Director of Education and the Vice President, Education and Engagement on
Education and Engagement initiatives, including five-borough programming, direct integration of
MCNY educational resources into citywide 4th grade curriculum, and social impact programming
• Collaborate with the Museum’s curatorial team and advisors on ongoing and special exhibitions
• Coordinate with colleagues in all departments to ensure program success, including Development
(fundraising), Marketing, Collections, and Building Services
• Participate in advancing IDEA (Inclusion, Diversity, Equity, and Access) goals and the Museum’s
strategic plan through program creation and in their work with colleagues across the institution and
the broader visiting public and community
• Encouraged to present at conferences and network with museum education and non-profit education
professionals
• Other duties as assigned
A successful candidate will have:
• A minimum of 1-3 years in a supervisory role and the ability and desire to supervise teaching staff and
provide constructive, supportive feedback
• Knowledge of child development, historical thinking skills, student group facilitation, and the CRSE
framework (or similar)
• Demonstrated success in working directly with K-12 students in a museum, educational non-profit,
and/or school setting
• Experience developing curriculum or educational materials for student audiences
• Excellent verbal and written communication skills, ability to effectively communicate in person, via
phone and email
• Excellent editing and writing skills and attention to detail
• The ability to manage multiple projects and concurrent deadlines
• The desire to work in and contribute to a collaborative, supportive environment
• Experience teaching virtually
• Familiarity with Microsoft Office Suite, Microsoft Teams, Microsoft SharePoint, Zoom, Altru, and/or
Google Meet a plus.
Working Conditions
While performing the essential functions of the job, the educator primarily works a Monday-Friday with
occasional weekend or evening work required. Work is primarily onsite at the Museum, in an open office
plan setting. The Museum environment is fast-paced and workspaces include the Museum’s galleries and
classroom spaces. The position requires offsite work in schools and other locations throughout the five
boroughs and virtual teaching.
Physical requirements
While performing the essential functions of the job, the employee is regularly required to stand, traverse, or
remain stationary in museum gallery (exhibition) spaces for long periods of time. Regularly lift and transport
education materials, including boxes of paper, guidebooks, and art supplies, ability to lift a minimum of 20
lbs. unassisted. Frequently travel to offsite locations throughout the five boroughs, including schools.
Regularly remain stationary at, converse through, and use a computer for significant periods of time. The

position requires visual acuity to see a computer monitor screen and use fine motor skills to keyboard. The
position requires the capacity to troubleshoot and manage multiple projects with ease and calm.
In accordance with applicable law, as a term and condition of employment, all candidates must present full
vaccination against COVID-19. Reasonable accommodations may be made upon request to Human
Resources in accordance with applicable federal, state and local law.
Benefits
The position offers a competitive benefits package including medical, dental, vision, FSA, HSA, life insurance,
401K and pension plan, short and long-term disability. Voluntary critical illness, accident insurance, legal
services, pet insurance, and Employee Assistance Program. The Museum has a generous paid time off policy
including 12 sick days per year, vacation and 12 holidays.
Your employment relationship with the Museum qualifies you for free or discounted admissions to other
participating cultural institutions.

The Museum of the City of New York celebrates and interprets the city, educating the public about its distinctive
character, especially its heritage of diversity, opportunity, and perpetual transformation. Founded in 1923 as a
private, nonprofit corporation, the Museum connects the past, present, and future of New York City. It serves the
people of New York and visitors from around the world through exhibitions, school and public programs,
publications, and collections.
The Museum is seeking a Retail Operations Assistant responsible for supporting the day-to-day operations of the
retail department and admissions department including, but not limited to, monitoring inventory and stock,
administration and processing of online orders and invoices, supporting in-store sales, and assisting the Visitor
Services and Retail team as needed. This position will oversee receiving and shipping operations, including
processing wholesale orders, payment reconciliation and check requests.
The Retail Operations Assistant will report directly to the Associate Director, Retail and Merchandise. This
position is part-time with the potential to become full-time, currently the maximum commitment of 29 hours a week
and holidays and weekends as needed. The hourly salary is $18-20/hour commensurate with experience.
Roles and Responsibilities:
 Oversee the Museum’s e-commerce sales including online, and in-store point of sale,
 Process and monitor fulfillment of online orders
 Monitor inventory levels and execute purchase orders to support Shop Buyer merchandise plan
 Create and monitor invoices, payments and check requests for vendors, wholesale, and bulk orders
 Create sales report and assist Shop Buyer to identify trends based on store sales history, and
replenishment needs
 Assist Shop Buyer with monthly department spending/income reconciliations
 Upload official product photos and descriptions for new merchandise, photograph products as needed
 Assist Shop Buyer to develop Museum’s website, e-mail, social media marketing as needed
 Implement and oversee inventory controls necessary to coordinate and perform bi-annual inventory
process
 Assist in physical inventories and cycle counts, monitor merchandise and supply levels on the floor and in
stockroom
 Receive, catalog and sort inventory of newly delivered and existing stock, maintain organized receiving
and stockroom areas
 Maintain merchandise displays, and stock levels on the floor to support in-store sales
 Assist marketing and retail team to set up and interpret sales, promotions and markdowns
 Troubleshoot and resolve Shopify issues, partner with IT when needed
 Troubleshoot customer service issues in person or via phone in a timely manner
 Process interdepartmental requests and coordinate product pick-up for other departments
 Track status of in store customer pick-up orders
 Assist front-of-house admissions and retail shop as needed
 Perform other tasks as assigned from time to time by the Shop Buyer
A successful candidate will have:
 Bachelor’s degree or 2+ years of experience in retail is required.
 Experience with order fulfillment and customer service.
 Must be highly organized, with the ability to multi-task and problem solve as needed.
 Experience in sales, inventory and/or e-commerce sales environment.
 Experience with retail/e-commerce software, Shopify a plus.
 Experience with product photography, photoshop a plus.
 In accordance with NYC Executive Order 225 proof of COVID-19 vaccination is required.
Reasonable accommodations may be made upon request in accordance with applicable federal,
state, and local law.

Physical requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job, the employee
is frequently required to stand and move throughout the stores, stockroom and the museum moving
merchandise. Regularly required to sit, crouch, kneel, or climb including ladders, and stairs. Regularly
required to move about the office; use hands and fingers to feel, handle, or operate materials including
opening and unpacking merchandise. The employee is required to lift up to 40 lbs. unassisted. Reasonable
accommodations may be made to enable individuals with disabilities to perform essential functions.
BENEFITS
The position is eligible for part-time benefits including safe and sick leave, vacation leave, retirement plan,
and Employee Assistance Program. Your employment relationship with the Museum qualifies you for
free or discounted admissions to other participating cultural institutions.
HOW TO APPLY
Please email your resume and cover letter in pdf format to the Museum of the City of New York Attention: Human
Resources Department to jobs@mcny.org. To be considered, please include Retail Operations Assistant, within
the subject line of your email.

The Museum of the City of New York is committed to fostering a collaborative and respectful work environment
with a staff as diverse as New York City and the audiences who are curious about learning more about its history
and engaging in contemporary urban issues. Our staff members are dedicated to working towards a common
goal: creating the most dynamic and inspiring city museum in the world.
The Museum of the City of New York is an equal opportunity employer. As such, the museum provides equal
employment opportunity for all employees and applicants without unlawful discrimination with respect to age,
citizenship status, color, creed, disability, ethnicity, gender identification or expression, marital status, military
status or veteran, national origin, political association, political/personal convictions, predisposing genetic
characteristics, race (including traits historically associated with race, such as hair texture and style), religion
(including attire, clothing or facial hair worn in accordance with religious requirements), sex (including pregnancy,
childbirth or related medical conditions and transgender status), sexual orientation, socio-economic status,
geographic location, philosophies, or any other classification protected by federal, state or local laws, in all
employment decisions, including but not limited to recruitment, hiring, training, compensation, promotion,
demotion, transfer, lay-off, and termination, and all other terms and conditions of employment. The museum
complies with applicable state and local law governing nondiscrimination in employment which prohibits
discrimination and harassment against any employees, applicants for employment or interns, as well as
contractors, subcontractors, vendors, consultants, other individuals providing services in the workplace or their
employees in every location in which the museum has facilities. The Museum is an AAP employer.